You can find contact details for SKNLÛX here. We are always happy to hear from you and normally reply within 24 hours on weekdays. Whether you have questions about an order, products, delivery, or a complaint – do not hesitate to use the contact details below to reach us.
Contact us
Email: support@sknlux.se
Phone / WhatsApp: 0760-10 04 22
We normally reply within 24 hours on weekdays.
Questions about orders
Do you have questions about your order? Always include your order number in your message so we can help you faster. We can help you with:
- Status of your order and delivery
- Changes to an ongoing order
- Questions about tracking and delivery time
- Help with returns or complaints
Questions about products
Are you unsure which product suits your skin, or do you have questions about ingredients and usage? We are happy to help you with personalized recommendations based on your skin type and needs. Please state your skin type and what you want to achieve with your skincare.
Complaints
If you have received a faulty or damaged product, please contact us by email at support@sknlux.se. Please include:
- Order number
- Description of the problem
- Photo or video showing the defect
We resolve complaints quickly and will do everything we can to ensure your satisfaction.
All contact information and case management are handled via email so that we can provide you with the best possible service and have everything documented.
We strive to always be available and respond as quickly as possible.
On weekdays, you can normally expect a response within 24 hours. We welcome all types of questions about products, orders, returns, or collaborations.
Reaching us is easy. Choose the channel that suits you best. We are available to help you with everything from product questions to order status and returns.
Your question is always welcome and we will get back to you as soon as we can.
Your contact details that you share with us are always handled with respect and in accordance with our privacy policy.
